I didn’t start my career writing mobile apps.
I began in enterprise IT operations, working in Incident and Problem Management at organizations like HSBC and Walmart. That experience taught me how large systems fail, how risk builds over time, and why solving root causes matters more than quick fixes.
Today, I bring that same mindset into Android and mobile development.
I build applications with a strong focus on:
Quality and testability
Accessibility and user impact
Operational reliability in production
Systems thinking beyond just features
In short, I like building software that keeps working when it really counts.
EXPERIENCE
American Express — Senior Android Developer
Worked on Kotlin and Jetpack Compose features for secure financial mobile products.
Collaborated with design, QA, and backend teams in Agile delivery.
Contributed accessibility improvements for inclusive user experiences.
Meijer Pharmacy — Senior Android Developer
Built drive-thru pharmacy workflows running in kiosk mode.
Implemented barcode scanning with Zebra DataWedge and ML Kit.
Delivered strong quality with 92% unit test coverage and production monitoring.
ETrade — Senior Android Developer
Developed features in a hybrid Kotlin/Java codebase.
Implemented API integrations and feature flags for new platform behavior.
Increased unit test coverage from 80% to 94%.
Walmart — Process Manager
Led IT process improvements across Incident, Change, and Problem Management.
Reduced backlog by 5,000+ incidents and improved change stability significantly.
Cut incidents caused by changes by 50%.
HSBC — Problem Manager
Diagnosed and stabilized high-impact failures across critical banking services.
Worked closely with senior leadership and technical teams across LATAM, US, and UK.
Helped prevent recurring issues through root-cause analysis and corrective programs.
CASE STUDIES (Simple + Human)
Keeping pharmacy systems running smoothly
In healthcare retail, uptime matters. I helped build Android kiosk workflows, monitoring, and scanning systems used in real operations.
Improving reliability in large organizations
At Walmart, I worked on reducing thousands of incidents by improving processes and preventing repeat failures.
Building secure and accessible financial apps
At American Express and ETrade, I contributed to mobile platforms where security, usability, and accessibility are essential.
CERTIFICATIONS
ITIL Expert (7 certifications)
COBIT
Scrum Master